Question 1

How do I book a demo of digitalhumanOS?

Accepted Answer

You can book a demo directly on this page using our Calendly booking calendar, or email us at support@scienzahealth.com. Demos are personalized 30-minute sessions where we show you how Digital Human™ Intelligence can transform your healthcare operations.

Question 2

What is the response time for inquiries?

Accepted Answer

We respond to all inquiries within 24 hours during business days. For urgent requests, please mention 'urgent' in your subject line or call our support line.

Question 3

How long is a typical demo?

Accepted Answer

A typical demo session is 30 minutes, including time for Q&A. We can extend the session if needed to cover your specific use cases and requirements.

Question 4

What should I prepare for a demo?

Accepted Answer

Come prepared with your specific use cases, current workflow challenges, and any questions about FDA registration, HIPAA compliance, or integration with your existing EHR systems. We'll provide an ROI analysis and implementation timeline during the demo.

Question 5

Can I schedule a demo for multiple stakeholders?

Accepted Answer

Yes, we encourage bringing your clinical, IT, and administrative stakeholders to the demo. This ensures everyone understands how digitalhumanOS™ addresses their specific needs and concerns.

Question 6

What does Scienza Health cost?

Accepted Answer

We use a hybrid pricing model that scales with the value you capture. Base platform investment starts around $40K–$45K ACV for skilled nursing facilities (via PointClickCare) and $80K–$115K ACV for hospitals (via Samsung). Outcome-based tiers and ACCESS regulatory compliance modules expand on top. We provide a detailed breakdown during your demo.

Question 7

What's included in the platform?

Accepted Answer

Base platform includes Gia™ and all 8 specialized agents, Samsung device integration, EHR integration (PointClickCare, Epic, Cerner), real-time analytics dashboard, HIPAA-compliant infrastructure, and dedicated customer success. Outcome tiers add clinical outcome tracking with performance-based pricing. ACCESS adds regulatory compliance automation and audit-ready documentation.

Question 8

What is the typical ROI timeline?

Accepted Answer

Most healthcare organizations see measurable ROI within 60 days. Our Pace Cardiology pilot demonstrated 73% workflow time reduction, 98% completion rate, and 4.8/5 patient satisfaction across 300+ patients. Use our ROI Calculator for a personalized projection.

Question 9

Are there implementation or setup fees?

Accepted Answer

Implementation is included in our 4-6 week governed deployment process covering hardware setup, EHR integration, staff certification, and clinical validation. Setup costs vary by facility size and integration requirements—we provide a detailed breakdown during your demo consultation.

Question 10

Do you offer pharma-sponsored deployments?

Accepted Answer

Yes. Pharmaceutical companies can sponsor digitalhumanOS™ deployments as part of patient support programs, which can reduce or fully eliminate acquisition costs for facilities. This pharma-funded channel enables healthcare organizations to access the full platform at no direct cost.

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